Cookie Policy

How do we use cookies on our website

We use cookies and similar tools across our websites to improve their performance and enhance your user experience. This policy explains how we do that.

What are cookies?

Cookies are small text files that a website can place on your computer or mobile device when you first visit a site or page. The cookie will help the website recognise your device the next time you visit. In this policy we use the term cookies to refer to all files that collect information in this way.

How do we use cookies on our website?

Cookies have many functions. For example, they can help us to remember your user name and preferences, to analyse the performance of our website or even to recommend content that we think is most relevant to you.

Some cookies contain personal information, for example, this website uses a cookie that stores your identity to avoid asking for login information each time you visit. Most cookies do not collect information that identifies you, but collect more general information, such as how users arrive at and use our websites, or the general location of the user.

What cookies do we use?

Generally, our cookies perform one of three different functions:

Essential cookies
Some cookies are essential to the operation of our website. For example, some cookies allow us to identify customers and ensure that they can access customer-only pages. If a user chooses to disable these cookies, they will not be able to access all of the content to which they are entitled.

Performance cookies
We use other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high-quality experience by personalising our offering and quickly identifying and resolving any problems that arise. For example, we may use performance cookies to find out which pages are the most popular, which method of linking between pages is most effective and to determine why some pages are receiving error messages. We may also use these cookies to highlight items or services on the site that we think will be of interest to you based on your use of the website.

Functionality cookies
We use functionality cookies that allow us to better remember your preferences. For example, cookies save you the trouble of typing in your username each time you access the site, and remember your personalisation preferences, such as the regional edition of the website you want to see when you log in.

We also use functionality cookies to provide you with enhanced services, such as allowing you to watch a video online or comment on a blog.

We use cookies to analyse, for example, which information and links are popular, and which are less popular in order to improve the way the website works.

We use or allow third parties to serve cookies that fall into the above categories. For example, like many companies, we use third party vendors (e.g., Google Analytics, Lead Forensics) to help us monitor our website traffic. We may also use third party cookies to assist us in market research, tracking revenue, improving site functionality and monitoring compliance with our terms and conditions and copyright policy.

Changes and updates to our Cookie Policy

We reserve the right to change the Cookie Notice at any time, for any reason, without notice to you, other than by posting the amended Cookie Notice on our website. We will use reasonable efforts to notify you of any changes. We may also email periodic reminders of the notices to our database of registered customers. However, we recommend that you regularly check here for the Cookie Notice that is in effect and any changes that have been made to it.

Contacting Closa about this Cookie Policy

Closa has appointed a Privacy Officer to ensure the protection of our customers’ personal data. If you have any questions, please contact our Privacy Officer at complianceofficer@closa.com and we will do our best to help you.

This document was last updated on March 16, 2021.

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